FAQ

A: Yes, it supports rapid boiling. Heating 6.8oz(200ml) of water to boiling 212°F(100°C) takes approximately 5 minutes under room temperature (varies slightly with ambient conditions).

A: No. It is compatible with Qi-certified wireless chargers (e.g., smartphone charging pads). For faster charging, a 45W+ power adapter is needed.

A: Seven preset modes: 98°F(36.7°C),104°F(40°C),113°F (45°C),122°F(50°C), 131°F (55°C),149°F(65°C), and 212°F (100°C), accurate to ±3°F. After boiling, it switches to keep-warm mode for up to 12 hours.

A: The 16,000mAh battery provides 2 full boils (12ozl each) + 8 hours of keep-warm mode, perfect for camping or travel.

A: Cups are divided into high-temperature zone and low-temperature zone. They are operated in separate zones to prevent accidental touching. 

A: When water volume is below 1.5oz or cup starts empty, it auto-powers off, shows 'E0' red error light, vibrates to alert for safety.

A: No. Heating is disabled during charging to protect the battery. Resume use after unplugging. 

A: Yes. Made with FDA-compliant, food-grade 316 stainless steel (inner) and heat-resistant PP plastic (outer). 

A: The stain-resistant, anti-slip finish wipes clean with a damp cloth. Avoid abrasive cleaners. 

A: Camping, road trips, offices, dorm rooms, or anywhere you need portable boiling water (no outlet required). 

A: No! Dual-lock lid (silicone seal + twist lock) passes rigorous testing—no leaks even upside down.

Yes. Heating beverages containing sugar or dairy products is likely to cause scaling on the cup wall. It is recommended to clean it promptly. 

A: The net weight is approximately 1.46 lbs (664g), with a diameter of 3.15inch(8cm) and a height of 8.66inch(22cm). It can be put into the side pockets of most backpacks or suitcases. 

A: Yes! The LCD screen auto-adjusts brightness for clear visibility in sunlight. 

A: Holds up to 6.6 lbs (3kg)—secure it to tents, backpacks, or countertops. 

A: The Type-C port supports 45W fast charging and it can be fully charged in 3 hours. 

A: Yes! Use any USB-C power bank (heating disabled while charging).